In our on going effort to support the paranormal, we present two episodes of Tech Support. Each will prove that there are Gods of Tech support and they are sick bastards. Names have been changed to protect the stupid!

Case 1: Tech support guy M goes out on a call to upgrade as server. M starts at 10:00. M is immediately saddled with retard who sits with M asking pointless questions, makes stupid remarks and is generally unhelpful. Upgrading of server goes fine until last bit of data is copied and then server promptly blows up. Blue screens, moaning and lack of booting - the usual crap that is our worst nightmare. M starts from scratch and does this over and over again, fixing error after error. Finally, M get the server up and running and working like is suppose to. Time is now 20:00 and M is in desperate need of a beer. The fickle God Xchng strikes again.

Case 2: Tech support guys M and S go out to deliver a server. Server install goes smoothly (maybe too smoothly). They get various machines connected and up and running. They make certain tests to find that the gremlin of sameip is lurking around. They finally track that down and kill it. Everything seems to be going great. The person in charge of the server takes a deep breath and is about to launch into 1,000,000 stupid questions routine. M and S look at each other and cringe. Then, the God of Nopower strikes, plunging them into darkness. M and S look at eachother, then look at the person in charge, shrug their shoulder and respond "Looks like our work here is done!", race upstairs, grab coats and boots and are out the door before Nopower can leave.

Some times the Gods can be kind.

Case 1 (Revisited): Tech support guy M gets panic call from client. Server has gone down again. Tech guy M goes out and sure enough server is not doing what it is suppose to. M shuts down the server and drops the original server back in place. Everything is going fine. M takes the new server back to the shop to beat the shit out of it. Couple of days go by and M gets another panic call. Old server has gone down and no mail can flow. M goes out and can’t get the server running. Several tense search through the web and M finds the problem. MS put a limit on the size of the mailboxes and it was very small. Guess what, 100+ users and 16 Gig of storage, you do the math. Thanks again O God Xchng you bastard!

Edition V3.2: A New Beginning again one more time.

Simple yes/no will do.....

michael.bilodeau said at 12:53PM: was the segment inactive?
hungzei.li said at 12:54PM: yes, segment and fields are activated

Well wasn't that clear.

Cover all the angles......

hungzei.li said at 4:17PM: It doesn't work,
hungzei.li said at 4:17PM: Tried this,
hungzei.li said at 4:18PM: Sorry,
hungzei.li said at 4:19PM: Havn't tried.
hungzei.li said at 4:19PM: I will try it,
hungzei.li said at 4:19PM: OK, it works, Thanks.

And we've come full circle.

Going to be a long week....

So I come back from work last night, life is good: I don't care about work anymore because it's so not important and I get home to wonderful family valentine diner that Josée and the kids organized. The fireplace is going, a nice music playing, and as soon as I get through the door a tasty Boréale Dorée beer (so good like nothing you guys ever tasted) gets put in my hands.

We're having a nice diner by the fire, watch the snow fall and get a movie started. 8:30PM and it bed time for the kids. Then Josée says "I think you should start thinking about shoveling orelse you'll never get to work before 11:00AM tomorrow.

I look through the window: Un-fucking-believable!!! I've never seen this ever in my life! Hardly 1 inch had fallen over the existing foot of snow we had had so far when I got home and we got almost 6 inches in the past 3 hours!!!

So I put my snow pants on, get dressed warmly: it's -18... and get the fuck out. I started shoveling but when I got to one end, there was 4 inches already on the other end. fuck! I look up and there 4 feet of snow on the roof of the veranda! All the snow from the roof of the house had blown onto the veranda below. so here I am, 10:00PM at -20 and getting on top of a fucking ladder to get on the top of veranda before it collapses.

I finally manage to get the most off of it, get back inside and sit by the fire sipping a warm herbal tea before going to bed.

6:00AM, this morning, I wake up... worried... look out and here I go again! When I got to the driveway, I started realizing that the problem wasn't to know if I was going to get the cars out, but rather how the fuck to get in the cars!!! They were burried under, beside and around 3 feet of snow! I had to get in the van from the trunk!!! I was late for work. Fuck I love Québec!

My back is fucked and I still have another 3 hours of shoveling to do when I get home tonight! I've never seen that much snow fall in one night, but it beautiful!

Winter is here! Get your snow shovels out and make sure to watch out for the Jihad drivers!

Frozen pipes and a soggy outlook for the BHON server and Mike's basement!

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